Privacy Policy

Silica-Vista Minerals (Pvt) Ltd

Effective Date: April 12th, 2026

1. Introduction

Silica-Vista Minerals (Pvt) Ltd ("Silica-Vista", "we", "our", or "us") is committed to protecting your privacy and handling your data with transparency, security, and integrity.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

• Visit our website
• Submit inquiries or forms
• Engage in business transactions
• Communicate with us

By using our services, you agree to the terms of this Privacy Policy.

2. Scope of This Policy

This policy applies to:

• Website visitors
• Business clients and partners
• Suppliers and contractors
• Anyone interacting with Silica-Vista digitally or commercially

3. Information We Collect

3.1 Personal Information

We may collect:

• Full name
• Email address
• Phone number
• Company name
• Job title

3.2 Business & Transaction Data

• Purchase details
• Billing and shipping information
• Payment confirmations (e.g., bank transfers)
• Export/import documentation

3.3 Technical Data

Automatically collected data includes:

• IP address
• Browser type
• Device information
• Pages visited and interaction behavior

3.4 Communication Data

• Emails
• Inquiry messages
• Customer support interactions

4. How We Use Your Information

We use your data to:

• Process inquiries and orders
• Provide quotations and technical details
• Manage transactions and logistics
• Improve website performance and user experience
• Ensure legal and regulatory compliance
• Prevent fraud and unauthorized activity

We do not sell your personal data to third parties.

5. Legal Basis for Processing (GDPR)

Where applicable, we process your data based on:

• Contractual necessity (e.g., fulfilling orders)
• Legitimate business interests
• Legal obligations
• Your consent (for marketing or optional data collection)

6. Data Sharing & Disclosure

We may share your data with:

6.1 Service Providers

• Shipping and logistics companies
• Payment processors
• IT and hosting providers

6.2 Legal Authorities

When required to comply with:

• Laws and regulations
• Court orders
• Government requests

6.3 Business Transfers

In case of mergers, acquisitions, or restructuring.

We ensure all third parties handle your data securely.

7. International Data Transfers

As an export focused company, your data may be transferred across borders.

We ensure:

• Adequate data protection measures
• Compliance with international standards
• Secure handling of cross-border data

8. Data Retention

We retain your data only as long as necessary for:

• Business operations
• Legal compliance
• Record keeping

Once no longer needed, data is securely deleted or anonymized.

9. Data Security

We implement industry standard safeguards, including:

• Secure servers and hosting
• Encrypted communications (SSL/TLS)
• Access controls and authentication
• Regular monitoring and updates

Despite this, no system is 100% secure, and users share data at their own risk.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time

To exercise your rights, contact us using the details below.

11. Cookies & Tracking Technologies

Our website may use cookies to:

• Enhance user experience
• Analyze traffic and performance
• Remember user preferences

You can control cookies through your browser settings.

12. Third Party Links

Our website may contain links to third-party websites.

We are not responsible for:

• Their privacy practices
• Their content or policies

Users should review their privacy policies separately.

13. Children"™s Privacy

Our services are intended for business use.

We do not knowingly collect data from individuals under 18 years of age.

14. Compliance with Sri Lanka PDPA

Silica-Vista complies with the Personal Data Protection Act (PDPA) of Sri Lanka, ensuring:

• Lawful and transparent data processing
• Data minimization
• Secure storage and handling
• Accountability in data management

15. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated "Last Updated" date.

16. Contact Information

For any privacy related inquiries or requests:

17. Final Statement

At Silica-Vista, we operate at the intersection of advanced material science and global trade.
Protecting your data is as critical to us as delivering precision grade materials.